How to Resolve a Conflict with A Company Successfully
Introduction to Conflict Resolution
Firstly, try solving the dispute directly with the company. However, if you have exhausted all attempts at resolving the issue with them directly, then you may need to take legal action.
One route available to you is to go through the court system. However, court proceedings can be time-consuming, expensive, and stressful, which is why we would always advocate for you to try Alternative Dispute Resolution first.
Alternative Dispute Resolution
Alternative Dispute Resolution (ADR) covers a wide range of processes aimed at resolving disputes: mediation, arbitration, and conciliation. The process involves an independent third party helping you and the company reach a resolution.
Mediation
Mediation involves a neutral mediator who facilitates communication between disputing parties to help them reach a voluntary agreement. In mediation, the mediator proposes a solution but has no decision-making power, meaning it’s not legally binding. It is only a recommendation.
Conciliation
Similar to mediation, conciliation involves a neutral third party, the conciliator, to help resolve the dispute. However, the conciliator may propose solutions, and, depending on the context, the agreement reached may be binding or non-binding. Conciliation is less formal than arbitration.
Arbitration
In arbitration, a neutral third party, the arbitrator, listens to both sides of the argument and examines the evidence from each side, before making a legally binding decision. It is a more formal process, which is sort of like a simplified court proceeding.
Our Services
Overall, ADR is easy to use, faster than going to court, usually costs less, and is fully confidential.
We have a broad range of experience in advising business clients and representing clients in commercial litigation matters at all levels from the District Court to the Supreme Court.
Our team is focused on the speedy resolution of all disputes. We will promote the use of Alternative Dispute Resolution options where possible. Throughout the process, you will be kept updated, ensuring that you understand the issues involved as well as the possible outcomes of the action.
We’ve helped clients in Galway and Ireland resolve conflicts efficiently and effectively.
Get in touch with us now to learn how we can help you.
